SHIPPING AND RETURNS

US DOMESTIC DELIVERY

• ONLY AVAILABLE FOR IN-STOCK ITEMS
• NOT AVAILABLE FOR P.O. BOXES OR APO/DPO/ ADDRESSES
• ALL ORDERS ARE SUBJECT TO VERIFICATION
• NO CHARGE FOR SHIPPING ON RETURNS OR EXCHANGES 

STANDARD DELIVERY	FREE Standard delivery. Most orders ship within 2 business days of being placed.
CUSTOMS AND IMPORT DUTIES

•  International Orders:
• Your order may be subject to VAT, import duties and/or taxes, which may be levied once your package reaches your country.
• Honey Bee Swim does not collect the VAT, and ships your package “duties and taxes unpaid” or DDU, and cannot calculate or predict what your particular charges may be. These additional charges, should your package incur them, must be rendered in order for your package to clear customs.
• Please contact your local customs office for more information regarding your country’s custom policies.

BEST RETURN POLICY ON THE PLANET - RISK FREE SHOPPING

We know it’s important to try a swimsuit on! We also know that most women LOVE their Honey Bee bikini once they get it. SO TRY it…ON US!

That’s right. Buy any bikini and Domestic or International Ground Shipping is ABSOLUTELY FREE. 

Don’t like it? Return it! We don’t care why. Don’t like the color? Too small, too big? Just return it for an exchange. No restock fee. No Authorization number, No Hassles! Honey Bee Swim will gladly accept any regularly priced, clean, unwashed, unworn, and unused swimsuits for an exchange if you are not happy with your bikini. Sorry we do not offer full cash refunds at this time. Also please note that all sale items or items purchased with a discount code cannot be refunded or exchanged. 

Customers wishing to exchange merchandise purchased online at www.shophoneybee.com must first contact Honey Bee Swim via email or phone within (7) days of receiving the merchandise. The merchandise must be accompanied by original invoice, original packaging, sanitary stickers (applicable to all bottoms and one pieces) and original hangtags must still be attached.

Customers wishing to exchange must select new item(s) from the current availability and return new items within fourteen (14) days of receipt. Exchanges after this date may be returned to sender. Honey Bee Swim under no circumstances offers store credit. 

Any soiled, worn, damaged or laundered items sent for exchange will not be accepted for health reasons. Please try all swimwear bottoms over your own undergarments.  If goods in such states are received, your account will be charged $15 and the items will be returned to you. To initiate an exchange or refund, you will first need to email us within (7) days.

CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES ASSOCIATED WITH AN EXCHANGE. SHIPPING AND HANDLING CHARGES ARE NONREFUNDABLE.

EXCHANGE PROCESS

CUSTOMERS WISHING TO EXCHANGE MERCHANDISE PURCHASED ONLINE AT WWW.SHOPHONEYBEE.COM, PLEASE READ THE FOLLOWING STEPS:

STEP 1: EMAIL US 

EMAIL HONEY BEE SWIM AT SALES@HONEYBEESWIM.COM WITHIN SEVEN (7) DAYS OF RECEIVING THE MERCHANDISE. 

STEP 2: VISIT SHOPHONEYBEE.COM FOR EXCHANGE OPTIONS

PLEASE VISIT OUR WEBSITE AT SHOPHONEYBEE.COM FOR EXCHANGE OPTIONS AND IF YOU ARE ABLE TO ADD THE ITEMS TO YOUR CART THEN THEY ARE IN STOCK. PLEASE CALL OUR OFFICE AT (844) 4HONEYBEE MONDAY THROUGH FRIDAY BETWEEN 10AM TO 5PM CST TO RESERVE THESE ITEMS SO THEY DON'T SELL OUT AND TO PREPAY FOR THE EXCHANGE SHIPPING. HONEY BEE SWIM CANNOT RESERVE ITEMS VIA EMAIL.

HONEY BEE SWIM DOES NOT OFFER STORE CREDIT, SO WE RECOMMEND YOU CALL US TO RESERVE THE ITEM YOU'D LIKE FOR EXCHANGE. EXCHANGES ARRIVING WITHOUT AN ITEM RESERVED, MAY BE RETURNED TO SENDER WITHIN 14 DAYS OF RECEIPT.  

STEP 3: COMPLETE AN EXCHANGE FORM (SOME INSTANCES DO NOT REQUIRE THIS FORM, WE WILL INFORM YOU WHEN YOU EMAIL US)

YOU MUST THEN PRINT AND COMPLETE THE EXCHANGE FORM AND ENCLOSE IT WITH YOUR EXCHANGE.

STEP 4: SAFELY PACKAGE AND SHIP THE MERCHANDISE

THE MERCHANDISE MUST THEN BE POSTMARKED WITHIN SEVEN (7) DAYS OF RECEIVING AN EMAIL FROM US. PLEASE INCLUDE THE ORIGINAL INVOICE, ORIGINAL PACKAGING, AND ALL ORIGINAL HANGTAGS MUST BE ATTACHED. PLEASE BE SURE TO PACKAGE THE SUIT SECURELY WITH LABELS INTACT. THE MERCHANDISE MUST BE IN CLEAN (FREE OF DEODORANT OR OTHER STAINS), UNWASHED, UNWORN, UNUSED CONDITION WITH SANITARY STICKERS FOR ALL BOTTOMS AND ONE PIECES, AND ORIGINAL HANG TAGS MUST STILL BE ATTACHED. HONEY BEE SWIM RESERVES THE RIGHT TO REFUSE THE PACKAGE AND/OR RETURN THE ITEMS BACK TO THE SENDER SHOULD THE MERCHANDISE NOT ABIDE BY THIS POLICY. 

NOTE:  WE STRONGLY RECOMMEND YOU OBTAIN DELIVERY CONFIRMATION OR SOME OTHER APPROPRIATE METHOD OF TRACKING YOUR EXCHANGE. WE ARE NOT RESPONSIBLE FOR LOST OR MISDIRECTED EXCHANGES IF YOU DO NOT HAVE PROOF OF SHIPPING AND TRACKING.

 STEP 5: TRACK YOUR PACKAGE AND PROCESSING OF EXCHANGES

ONCE YOUR MERCHANDISE SAFELY ARRIVES AT HONEY BEE SWIM, WE WILL INSPECT YOUR ORDER TO ENSURE THAT IT IS IN CLEAN, UNWASHED, UNWORN, AND UNUSED CONDITION WITH THE TAGS STILL ATTACHED. PLEASE ALLOW UP TO 7 BUSINESS DAYS FOR YOUR EXCHANGE TO BE PROCESSED. A STORE CREDIT WILL BE ISSUED AT THIS TIME AND YOU WILL RECEIVE AN EMAIL.

WE WILL EMAIL YOU THE RETURN ADDRESS AFTER YOU CONTACT US.

DAMAGES

The swimsuits sold by Honey Bee Swim are made from the best imported fabrics, metals, and materials. If you receive your item and it is damaged, notify us within 7 days of receiving the package, and we will process a return or exchange for you. Some of these materials are very delicate, and are similar to fine lingerie. The swimsuits need to be cared for in the same manner. All of our suits can be worn in ocean or pool water. However, they are not designed to stand up to strenuous physical activity. They should also not be worn for long periods of time if swimming in a pool containing highly chlorinated water. Wash all swimwear by hand in cold water using very mild soap. Lie flat or hang to dry.

DO NOT USE WOOLITE!