EXCHANGE/RETURN POLICY

BEST RETURN POLICY ON THE PLANET - RISK FREE SHOPPING

We know it’s important to try a swimsuit on! We also know that most women LOVE their Honey Bee bikini once they get it. SO TRY it…ON US!

Don’t like it? Return it! We don’t care why. Don’t like the color? Too small, too big? Just return it for an exchange. No restock fee. No Authorization number, No Hassles! Honey Bee Swim will gladly accept any full price, clean, unwashed, unworn, and unused swimsuits for an exchange if you are not happy with your bikini. Sorry we do not offer full refunds at this time. Also please note that all sale items or items purchased with a discount code cannot be refunded or exchanged. 

Customers wishing to exchange merchandise purchased online at www.shophoneybee.com must first contact Honey Bee Swim via email or phone within (7) DAYS of receiving the merchandise. The merchandise must be accompanied by the return form, original invoice, original packaging, sanitary stickers (applicable to all bottoms and one pieces) and original hangtags must still be attached.

Customers wishing to exchange must select new item(s) from the current availability and return new items within fourteen (14) days of receipt. Exchanges after this date may be returned to sender. If the item you purchased is out of stock, you will be issued a store credit for the original amount minus any shipping charges. 

Any soiled, worn, damaged or laundered items sent for exchange will not be accepted for health reasons. Please try all swimwear bottoms over your own undergarments.  If goods in such states are received, $25 will be charged from the store credit. 

CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES ASSOCIATED WITH AN EXCHANGE. SHIPPING AND HANDLING CHARGES ARE NONREFUNDABLE. 

 

EXCHANGE PROCESS

CUSTOMERS WISHING TO EXCHANGE MERCHANDISE PURCHASED ONLINE AT WWW.SHOPHONEYBEE.COM, PLEASE READ THE FOLLOWING STEPS:

STEP 1: EMAIL US  AT SALES@HONEYBEESWIM.COM WITHIN SEVEN (7) DAYS OF RECEIVING THE MERCHANDISE.

 

STEP 2: VISIT SHOPHONEYBEE.COM FOR EXCHANGE OPTIONS

PLEASE VISIT OUR WEBSITE AT SHOPHONEYBEE.COM FOR EXCHANGE OPTIONS AND IF YOU ARE ABLE TO ADD THE ITEMS TO YOUR CART THEN THEY ARE IN STOCK. PLEASE EMAIL US TO RESERVE THESE ITEMS SO THEY DON'T SELL OUT. YOU WILL BE RESPONSIBLE FOR ANY SHIPPING CHARGES IN REGARDS TO AN EXCHANGE. YOU WILL BE GIVEN A STORE CREDIT FOR THE AMOUNT OF THE PURCHASE MINUS OUR SHIPPING CHARGES THAT WERE INCURED TO SEND YOUR ORDER. 

 

STEP 3: COMPLETE AN EXCHANGE FORM (SOME INSTANCES DO NOT REQUIRE THIS FORM, WE WILL INFORM YOU WHEN YOU EMAIL US)

YOU MUST THEN PRINT AND COMPLETE THE EXCHANGE FORM AND ENCLOSE IT WITH YOUR EXCHANGE.

STEP 4: SAFELY PACKAGE AND SHIP THE MERCHANDISE

THE MERCHANDISE MUST THEN BE POSTMARKED WITHIN SEVEN (7) DAYS OF RECEIVING AN EMAIL FROM US. PLEASE INCLUDE THE EXCHANGE FORM, ORIGINAL INVOICE, ORIGINAL PACKAGING, AND ALL ORIGINAL HANGTAGS MUST BE ATTACHED. PLEASE BE SURE TO PACKAGE THE SUIT SECURELY WITH LABELS INTACT. THE MERCHANDISE MUST BE IN CLEAN (FREE OF DEODORANT OR OTHER STAINS), UNWASHED, UNWORN, UNUSED CONDITION WITH SANITARY STICKERS FOR ALL BOTTOMS AND ONE PIECES, AND ORIGINAL HANG TAGS MUST STILL BE ATTACHED. HONEY BEE SWIM RESERVES THE RIGHT TO REFUSE THE PACKAGE AND/OR RETURN THE ITEMS BACK TO THE SENDER SHOULD THE MERCHANDISE NOT ABIDE BY THIS POLICY. 

NOTE:  WE STRONGLY RECOMMEND YOU OBTAIN DELIVERY CONFIRMATION OR SOME OTHER APPROPRIATE METHOD OF TRACKING YOUR EXCHANGE. WE ARE NOT RESPONSIBLE FOR LOST OR MISDIRECTED EXCHANGES IF YOU DO NOT HAVE PROOF OF SHIPPING AND TRACKING.

 

STEP 5: TRACK YOUR PACKAGE AND PROCESSING OF EXCHANGES

ONCE YOUR MERCHANDISE SAFELY ARRIVES AT HONEY BEE SWIM, WE WILL INSPECT YOUR ORDER TO ENSURE THAT IT IS IN CLEAN, UNWASHED, UNWORN, AND UNUSED CONDITION WITH THE TAGS STILL ATTACHED. PLEASE ALLOW UP TO 7 BUSINESS DAYS FOR YOUR EXCHANGE TO BE PROCESSED. WE WILL ISSUE THE STORE CREDIT AND EMAIL YOU AT THIS TIME.

WE WILL EMAIL YOU THE RETURN ADDRESS AFTER YOU CONTACT US.

 

DAMAGES

The swimsuits sold by Honey Bee Swim are made from the best imported fabrics, metals, and materials. If you receive your item and it is damaged, notify us within 7 days of receiving the package, and we will process a return or exchange for you. Some of these materials are very delicate, and are similar to fine lingerie. The swimsuits need to be cared for in the same manner. All of our suits can be worn in ocean or pool water. However, they are not designed to stand up to strenuous physical activity. They should also not be worn for long periods of time if swimming in a pool containing highly chlorinated water. Wash all swimwear by hand in cold water using very mild soap. Lie flat or hang to dry.

 

DO NOT USE WOOLITE!